IT Support is about so much more than just showing up when things go wrong. Infowave will monitor your servers and network regularly, offering support and maintenance packages that are designed to minimise the risk of disruption by spotting problems long before they become performance critical.
You’ll have direct access to our experienced engineers and developers and develop a working relationship with the people who best understand your system. And because every business is different, we’ll work together with you to develop the best possible SLA response times so you know you can always rely on us to resolve any issues promptly.
The Infowave team will perform regular checks on your supported system to ensure that performance and functionality are both optimal. And whether you require software installation, product support or a full system upgrade, we’ll advise you when new updates are released and when patching is required. You’ll have the peace of mind of knowing that your supported systems are always up to date and that critical antivirus and security updates are properly installed.
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Let’s collaborate to turn your ideas into impactful digital solutions
Infowave Solutions have been a trusted and preferred partner for Exponential-e since 2022. They have consistently supported us with skilled resources operating 24x7 across multiple service towers, playing an important role in maintaining service continuity and operational effectiveness for our customers.
What sets Infowave apart is the quality and reliability of their people. The resources they provide are capable, well trained in their respective areas and aligned with our processes and standards. They integrate well with our internal teams and operate as a genuine extension of Exponential-e, rather than a traditional offshore supplier.
We are very pleased with the partnership and have strong confidence in Infowave Solutions as a long-term partner. I would recommend Infowave Solutions to organisations looking for dependable, high quality offshore delivery across a range of business functions, including IT operations.
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Director of Engineering - Exponential-e Limited
Infowave Solutions have been a trusted managed services partner to Mount Anvil since 2020, providing skilled delivery resources that support our finance, ERP, reporting, and data platforms. Their teams play a critical role in maintaining the stability and effectiveness of the systems that underpin our operations.
Infowave demonstrate a strong understanding of finance-led processes, including ERP workflows, management reporting, and data governance. They work closely with our teams to ensure data integrity, reliable reporting, and well-controlled system changes, enabling our stakeholders to make timely and informed commercial decisions.
We are extremely happy with the quality of service and the maturity of the partnership. Infowave Solutions are a dependable, delivery partner and we would confidently recommend them to organisations looking to strengthen ERP, reporting, and data capability within a property or asset-driven environment.
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Lean & Business Operations Director - mountanvil.com
I am pleased to share our experience working with Infowave Solutions as a technology partner for Sub2.
From the outset, your team demonstrated a deep understanding of our requirements and delivered a robust, scalable .NET-based application complemented by a high-quality dashboard that exceeded our expectations.
The engineering quality was exceptional, featuring clean architecture, strong performance, and a clear focus on long-term maintainability. Infowave operated as an extension of our team, maintaining clear communication, proactively managing risks, and consistently delivering on time without compromising quality.
We are extremely satisfied with the outcome and would highly recommend Infowave Solutions as a trusted software delivery partner.
CTO
Infowave Solutions have been a trusted people and delivery partner to Exponential-e for several years, supporting us with high-quality offshore resources across multiple service towers. From a people and operations perspective, the consistency and stability of the teams Infowave provide has been a key strength of the partnership.
Infowave place strong emphasis on recruitment quality, onboarding, and ongoing people management. Their resources are well-screened, appropriately skilled, and aligned to our ways of working, which has helped drive continuity, reduce attrition risk, and maintain service quality across long-running engagements.
Overall, Infowave Solutions operate as a mature, dependable partner rather than a traditional offshore supplier. We are very happy with the quality of service and would recommend them to organisations seeking a reliable, people-focused managed services partner.
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Group Director of Human Resources - Exponential-e Limited
