IT Support is about so much more than just showing up when things go wrong. Infowave will monitor your servers and network regularly, offering support and maintenance packages that are designed to minimise the risk of disruption by spotting problems long before they become performance critical.
You’ll have direct access to our experienced engineers and developers and develop a working relationship with the people who best understand your system. And because every business is different, we’ll work together with you to develop the best possible SLA response times so you know you can always rely on us to resolve any issues promptly.
The Infowave team will perform regular checks on your supported system to ensure that performance and functionality are both optimal. And whether you require software installation, product support or a full system upgrade, we’ll advise you when new updates are released and when patching is required. You’ll have the peace of mind of knowing that your supported systems are always up to date and that critical antivirus and security updates are properly installed.
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